Facilities & Services

PARK CITY GRAND PLAZA KENSINGTON

18-30 Lexham Gardens London W8 5JE    +44(0)207-341-7093

Hotel Amenities

At Park City Grand Plaza hotel, we take pride in the hospitality we offer and the passion and dedication our staff members have in meeting your every need during your stay. This is complemented by the various services and facilities our hotel and accommodation offer to make your stay in London relaxing and unforgettable. Whether you want to start your day with gym, experience excellent food and drinks in a restaurant, or just want to relax with a drink in a cafe after spending your day exploring sights and attractions in London, our hotel offers it all.

Take a look at the rich list of facilities & guest services offered by the hotel:

  • 24-hour front desk
  • Full concierge services
  • Multi-lingual staff
  • Family-friendly
  • Safe deposit box
  • Fitness centre / Gym
  • Air-conditioning
  • Free Wi-Fi
  • Luggage storage
  • Lifts to all floors
  • Breakfast available
  • Facilities for disable guests
  • Fully equipped rooms
  • Bar/lounge
  • Restaurant (Room service – 12 pm – 10:00 pm)
  • Café
  • Terrace and Garden
  • Designated smoking areas
  • Business centre, including fax and photocopying
  • Meeting rooms
  • Free newspapers in lobby
  • Pets are not allowed

Room Amenities

  • Air conditioning
  • Fridge
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Free wired Internet
  • Blackout drapes/curtains
  • Wardrobe with hangers and drawers
  • Bathroom with bath (walk-in showers available in disable rooms)
  • Direct Telephone Dial
  • Free bottled water
  • Desk
  • Private bathroom
  • Free quality toiletries
  • Hair dryer
  • Iron/ironing board
  • Heating
  • In-room safe (laptop compatible)
  • Free cots/infant beds (age up to 2 years old)
  • Electric kettle
  • SKY TV with satellite channels
  • European wall plug (in addition to UK)

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

Paid hotel services

  • Ironing service
  • Dry cleaning
  • Laundry
  • Fruits
  • Wine/champagne (necessary to order in advance)
  • Tickets to attractions or shows
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
  • Flowers/ Cake / Balloons in the room
  • Upgrade to a higher room standard
  • Extra bed (extra charge will apply and will depend on the room type booked)

Our Policies

  • Check-in time starts at 2:30 PM
  • Check-out time is 11 AM
  • Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
  • Extra-person charges may apply and vary depending on property policy.
  • Minimum check-in age is 18
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • To amend or cancel a reservation, please contact the hotel as Terms and conditions can vary.

Cards Accepted At The Hotel